Kristen Howard

Kristen joined Fratarcangeli Wealth Management in 2020 and serves as our Director of Client Services. In her role, she leads FWM’s Client Associate team and is dedicated to delivering the white-glove service and highly personalized client experience that are hallmarks of the firm.

With extensive experience in the financial services industry, Kristen has built her career around developing meaningful, long-term client relationships. She understands that exceptional service goes beyond completing a request—it means knowing clients personally, anticipating their needs, communicating proactively, and making even complex situations feel seamless. She takes great pride in being a trusted and familiar resource for clients and in ensuring they feel known, valued, and well cared for throughout every interaction with the firm.

As the Director of Client Services, Kristen leads the Client Associate team and works closely with FWM’s Relationship Managers to ensure a consistently high standard of service across the firm. She provides leadership and guidance on complex client needs while developing her team, strengthening internal processes, and fostering a culture of responsiveness, accountability, and exceptional client service.

Prior to joining FWM, Kristen served as a registered relationship manager with a large national financial institution. Her experience on both the relationship management and operational sides of the industry has given her a well-rounded perspective on what it takes to create an exceptional client experience—from the first interaction through the many milestones and needs that arise over the course of a long-term relationship.

Kristen holds her Series 7 and 66 registrations.
Outside of the office, Kristen enjoys traveling and spending time with her husband, Thomas, their sons, Jordan and Jackson, and their Golden Retriever, Kismet.